Contract Law

7 Steps To Love Your Next Outsourcing Contract

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Customers enter ICT outsourcing contracts for a number of reasons, including to save money, use the specialist skills and experience of a third party supplier, and/or transfer risk to the supplier. In an outsource, a customer will be generally transferring responsibility for non-core internal business functions to the outsourcing provider. It is therefore important to […]

Contract Law

Incentives & Contracts: Part 2 – Marco Polo, KPIs & Bonus Incentive Schemes

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Let me ask you a question: what does Marco Polo and a sophisticated customer of technology services in the 21st century have in common? The answer: they both know that in business, whether it is moving a camel train across the deserts of Asia, or ensuring that a supplier provides a quality IT project on […]

Contract Law

Incentives & Contracts: Part 1 – Liquidated Damages & Late Delivery

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Liquidated damages

Liqduiated damages: incentives and motivation in IT contracts What do liquidated damages have to do with incentives? All economists love to talk about incentives. Incentives are simply a way of explaining why people do what they do. For example, why do people (usually) pay their taxes? In other words what are the incentives for individuals […]

Contract Law

Force majeure clause: Why not having one could be the end of the world

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force majeure clause

Force majeure clause A force majeure clause sounds painful…and French. A bit like a guillotine. But before sign your next services contract there are a few important contractual principles you should be aware of to ensure that if a catastrophic event happens you will not be shouting “off with his head” to the other party’s […]